PERSONAL TRAINING POLICIES

1. All Personal Training sessions will be provided by certified Personal Trainers holding current and accredited certifications. Personal Trainers will follow current exercise and physical activity guidelines as established by the American College of Sports Medicine (ACSM).
2. All Clients must be 18 years of age or older.
3. Clients may register for Personal Training sessions in the Recreational Sports office or online.
4. New client schedule forms must be completed and submitted to the Recreational Sports office or online with payment. Online payments will be collected at https://shop.recsports.uga.edu/.
5. Clients must submit the online Personal Training registration form at least 3 days prior to the initial Personal Training session.
6. There is no guarantee that a specific Personal Trainer will always be available with each session or package purchased as employment status may change.
7. The Personal Trainer and the Department of Recreational Sports reserve the right to request medical clearance from a licensed medical professional if necessary.
8. If the client has checked “yes” to any of the questions on the PAR-Q+ form (page 5), a physician’s clearance must be obtained prior to beginning a Personal Training program with the Department of Recreational Sports.
9. Clients should immediately communicate any concerns (discomfort or pain) arising from their Personal Training sessions with the Personal Trainer.
10. Personal Trainers will contact the Client to schedule the initial consultation.
11. The Client will meet his or her Personal Trainer at the mutually agreed upon place inside the Ramsey Student Center.
12. The Client will schedule all sessions prior to Personal Training sessions. These sessions may be rescheduled based on Client-Personal Trainer agreement.
13. During the initial consultation the Client will have the opportunity to ask questions.
14. Team Training is limited to four individuals. All Clients must be present during team training sessions. If only one individual is present, a session will still be subtracted from the total number of sessions purchased. Proration will not be permitted.
15. Should the Personal Trainer arrive late, the Personal Trainers must make up the time lost with the Client at no additional charge. If the Personal Trainer must cancel a session, he or she will notify the Client 1 day in advance.
16. Late Clients will forfeit any session time lost based on his or her tardiness. Personal Trainers will wait no longer than 15 minutes for Clients. After 15 minutes, the session will be forfeited. Clients must provide cancellation notification at least 1 day in advance, or forfeit the session. No refunds will be issued.
17. Sessions purchased must be used within a 6 month period, after which they will be voided unless otherwise noted in package description. Unused sessions will not be refunded.
18. A Client Satisfaction Survey will be e-mailed to the Client following the completion of each package purchased.
19. The Department of Recreational Sports reserves the right to adjust the schedule under any circumstance. The client will be notified under such circumstances.
20. To receive optimum benefits from the program, a minimum of 2 sessions per week is recommended.
21. All fitness activities are subject to Ramsey Center facility policies in the event of an emergency situation or inclement weather.
22. No refunds will be issued regardless of trainer graduation or employment status. You will be transferred to another trainer to finish any remaining sessions.

Personal Trainer Responsibilities:

1. Perform an initial fitness assessment.
2. Design a safe and effective personalized program that meets the Client’s needs and goals.
3. Provide guidance regarding proper exercise techniques.
4. Evaluate, monitor, and modify the personalized program based on the Client’s changing needs.
5. Encourage, motivate, and support the Client in his or her identified goals.
6. Personal Trainers must make up any lost time due to their tardiness with the Client at no additional charge.
7. If the Personal Trainer must cancel a session, he or she must notify the Client in writing 1 day in advance.
8. All Personal Trainers are employed by the University of Georgia Department of Recreational Sports and may not accept direct or personal payment for his or her services. 
9. All information will remain confidential unless written permission is given by the Client. Personal Trainers are subject to the Clery Act, UGA’s NDAH Policy, and UGA’s Mandatory Reporter policy requirements.

Client Responsibilities:

1. Payment must be made out to the University of Georgia and should be received prior to the first Personal Training session. Clients must not compensate Personal Trainers directly for their services. No refunds will be issued.
2. All purchased sessions should be scheduled prior to the first session and may be adjusted based on Client-Trainer agreement.
3. Clients must adhere to all facility policies and procedures as agreed upon when signing the facility paperwork.
4. Clients will lose session time based on his or her tardiness. Personal Trainers will wait no longer than 15 minutes for Clients. After 15 minutes, the session will be forfeited.
5. Clients must provide cancellation notification at least 1 day in advance, or forfeit the session.
6. Clients must complete their Personal Training Packet prior to completing the first session with a Personal Trainer.
7. Clients should immediately communicate any concerns (discomfort or pain) arising from their Personal Training sessions with the Personal Trainer.
8. Sessions purchased must be used within a 6 month period, after which they will be voided unless otherwise noted in package description. Unused sessions will not be refunded.
9. Clients must abide by all Department of Recreational Sports rules and regulations. Failure to do so may result in the removal or denial of service to the Client without refund.
10. By signing below, the Client acknowledges and agrees that he or she has no limiting health conditions that would preclude participation in an exercise program (ex: Diabetes, Heart Disease, other cardiovascular conditions) and will immediately notify the Personal Trainer, if such health conditions arise.
11. If the client has checked “yes” to any of the questions on the PAR-Q+ form (page 5), a physician’s clearance must be obtained prior to beginning a Personal Training program with the Department of Recreational Sports.
12. The Client acknowledges and agrees that Personal Training does not diagnose or treat medical disorders or injuries. The Client understands that Personal Training is not a substitute for medical care and it will not be used as such. The Client agrees that during a training session, the Personal Trainer may make recommendations for increased health and well-being and these recommendations should be carefully evaluated by the Client and their health care professionals to determine the appropriateness for the individual Client. The Client agrees that if they are currently under the care of a health care professional or currently prescribed medications, they will consult with the professional before making any health-related changes including the discontinuation of any prescription medications.